Installing or renovating a kitchen is a big project and it's important you have confidence in the people you're dealing with.
Hats Off Kitchens, at Charmhaven, is a family-owned kitchen renovation business that has been operating for five generations.
"My grandfather started the business in Dee Why in 1955, trading as Gillmer Kitchens," Jim Gillmer, from Hats Off Kitchens said.
"Over the years family members started moving up to the Central Coast and during the 1990s an offshoot of Gillmer Kitchens was created called Hats Off Kitchens.
"I started working with my grandfather back in 1981 and now my two daughters are part of the team."
The fact Hats Off Kitchens have been around so long suggests they must be doing something right.
"Customer retention is a great measure of success," Jim said. "
"We have a lot of return customers across generations who recommend us to family, or who might buy a house and look to renovate."
Hats Off Kitchens services the Central Coast, Lake Macquarie and surrounding region providing a friendly team of kitchen specialists who are available when you need them.
"We don't use pressure tactics," Jim said. "We believe customers should think carefully about what they want because once a kitchen is installed it's going to be there a long time.
"For that reason, we offer an initial free consultation where a member of the team will come out to your home and discuss your requirements.
"After we've got a general idea we'll get back to you about the finer aspects of design and materials, and guide you through the process from beginning to end."
It might be a full kitchen installation, or renovation, or a door-and-benchtop "facelift" to freshen things up - whatever your need Hat's Off Kitchens can respond promptly with expert advice.
"We also have a showroon at Charmhaven where customers can view colours and materials," Jim said.
"If they have any concerns, or want to check a detail, or confirm a colour or any aspect - our team of designer/consultants is there for them, all working towards the dream result."
On top of expert knowledge and unparalleled experience, Hats Off Kitchens provides various warranties and guarantees on products and workmanship, like the Blum hinge, which comes with a lifetime guarantee.
"A good looking and well-designed kitchen is a great tax free investment," Jim said.
"But it is a big project and can be stressful. We strive to make things as simple as possible for the client."
For more information, ring 02 4393 0037 or visit www.hatsoffkitchens.com.au.